Everything you need to know about GoGiftid orders, delivery, returns and personalised products.
How can I get my order delivered faster?
We can offer faster delivery services at an additional cost. Kindly contact our sales team via info@gogiftid.com to discuss express delivery options.
Do you ship internationally?
Yes, we ship worldwide. International shipping rates apply depending on your destination. Buyers are responsible for any customs duties or import taxes.
Do you accept returns?
Yes. We accept returns on most products except Recycling Products. Returns can be requested within 30 days of delivery. Recycling products are only eligible for return if they are faulty.
Do you accept exchanges or cancellations?
We do not normally accept exchanges or cancellations. If there is a problem with your order, please email info@gogiftid.com and we'll do our best to help.
How long does delivery take?
Orders are usually dispatched within 1β3 working days. Delivery times vary depending on your location and shipping method.
Can I personalise my order?
Yes. We offer personalised and engraved glassware for weddings, businesses, gifts and special occasions.
Are your products eco-friendly?
Absolutely. Every GoGiftid product is handcrafted using recycled glass bottles, helping reduce waste while creating unique sustainable gifts.
Do you offer wholesale pricing?
Yes. We offer wholesale pricing for retailers, hotels, restaurants, bars, wedding venues and corporate customers.
How can I track my order?
Once your order has been dispatched, you'll receive an email with tracking information.
How can I contact GoGiftid?
If you have any questions, please email us at info@gogiftid.com. Our team will be happy to assist you.